Shipping policy

Shipping Policy

Yukti Herbs Store (store.yuktiherbs.com)

Last Updated: 12 September 2026

1. Serviceable Areas

Yukti Herbs Store (store.yuktiherbs.com) ships across India. While we endeavour to service all pin codes, delivery to certain remote or restricted locations may not be available, or may take additional time. Serviceability and any applicable delivery timeline for your pin code will be confirmed at checkout or in your order confirmation.

2. Order Processing & Delivery Timeline

Orders are typically processed and dispatched within 1-2 business days of confirmation. Once dispatched, standard delivery across India takes 3-7 working days, depending on the destination. Please note that delivery timelines are estimates and may be affected by courier delays, weather conditions, regional restrictions, festive-season volumes, or other circumstances beyond our reasonable control.

3. Shipping Charges

• Orders below ₹500 in value: a shipping charge applies, calculated at checkout based on weight and delivery location.

• Orders of ₹500 and above: standard shipping is free across India.

4. Express Delivery

Express/priority delivery is available at select pin codes for customers who wish to receive their order sooner. Express delivery carries an additional charge, which depends on the weight, volumetric weight, and quantity of the parcel, as well as the delivery destination. This charge is calculated and displayed to you at checkout, before payment is made.

5. Payment Options: Prepaid & Partial COD

Yukti Herbs Store (store.yuktiherbs.com) currently offers the following payment options:

• Prepaid orders: full payment online via the available payment methods at checkout.

• Partial Cash on Delivery (Partial COD): a partial advance amount is paid online at the time of placing the order, with the remaining balance collected in cash or via UPI at the time of delivery. We do not currently offer full (100%) Cash on Delivery.

Availability of Partial COD may vary by pin code and order value, and will be indicated to you at checkout.

6. Order Tracking

Once your order is shipped, you will receive a tracking ID and tracking link via SMS, email, and/or WhatsApp, allowing you to monitor the delivery status of your shipment.

7. Multiple Shipments

Depending on product availability and warehouse location, your order may be delivered in more than one shipment. Each shipment will have its own tracking details.

8. Undelivered Orders & Return to Origin (RTO)

If a delivery attempt fails due to an incorrect or incomplete address, unavailability of the recipient, or refusal to accept the shipment, the courier partner will return the package to us ("RTO"). In such cases, we will contact you to arrange re-shipment; additional shipping charges may apply for re-delivery, and any advance/COD amount paid may be adjusted against shipping and RTO costs before a refund of the balance, if any.